4 Critical Considerations for a Highly Effective Returns Policy

Posted by Jon Dix on Mon, Apr 27. 2015 @ 10:04 AM

In an ideal world, every customer would be 100% satisfied with his or her purchase every single time. But let’s get real: sizing can be tricky, customers change their minds, and dealing with returned items is a major component of any ecommerce business strategy.

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Topics: e-commerce, Dim weight, Returns

3 Pounds Billed as 11 Pounds? Don’t Get Squeezed by Dimensional Weight

Posted by Jon Dix on Fri, Mar 27. 2015 @ 10:03 AM

A smart, successful retail strategy requires learning how to ship profitably – and nothing eats into profits quite like dimensional weight.

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Topics: Packaging, Shipping cost, e-commerce, Dim weight