In an ideal world, every customer would be 100% satisfied with his or her purchase every single time. But let’s get real: sizing can be tricky, customers change their minds, and dealing with returned items is a major component of any ecommerce business strategy.
A smart, successful retail strategy requires learning how to ship profitably – and nothing eats into profits quite like dimensional weight.
Congratulations to Ministry of Supply co-founders Aman Advani and Gihan Amarasiriwardena on being named to the 2015 Forbes 30 Under 30 list. (Kudos, also, to third co-founder Kit Hickey, who just missed the age cut-off.) We’re proud to be the logistics partner to this innovative performance menswear brand.
We’re kicking off a very busy Cyber Monday with this piece from Marketplace on how small businesses keep up with holiday orders. Very pleased to hear our friend Brian Berger, founder and CEO of Mack Weldon, say that outsourcing to Quiet Logistics is “a no brainer.”
In today’s robust e-commerce environment, a customer living almost anywhere can click, shop and receive items from his or her favorite brands and retailers in a matter of days, no matter where those companies are located. These days, the store is everywhere, as they say.
Quiet's recommended Monday reading: a great piece by Fortune Magazine's Claire Zillman on the new renaissance in men's fashion, driven in part by e-commerce and a more socially-minded consumer.
Last week's 18th Annual ARC Industry Forum considered the role of new technologies in an industry undergoing radical transition. "What strategies can industrial enterprises adopt to help position them to take advantage of the latest round of technology changes while prioritizing their investments wisely?," ARC asked its attendees.