Quiet Logistics Powers Through Its Busiest Holiday Season to Date

Posted by Jon Dix on Wed, Jan 27. 2016 @ 14:01 PM

With eCommerce continuing to set sales records, Quiet Logistics' clients are in the middle of the sales boom. This holiday 2015 proved to be our busiest 4th quarter to date, with a 30% increase in units passing through our facilities over the previous year.

Read More

Topics: Returns, Third party Fulfillment

Beyond the Basics: How to Stand Out from the Crowd with the Right Returns Management Solution (RMS)

Posted by Jon Dix on Thu, Dec 17. 2015 @ 10:12 AM

In today’s eCommerce era, returns are a way of life for shoppers and sellers alike. With more and more companies launching as direct to consumer brands and the continued growth of the return-intensive try and buy subscription models, its imperative to factor returns into the life cycle of products.

Read More

Topics: e-commerce fulfillment, Returns

Product Restoration: Delivering First Quality Every Time

Posted by Jon Dix on Mon, Jun 08. 2015 @ 09:06 AM

Speeding perfectly packaged deliveries to eagerly awaiting customers is one of our favorite things to talk about – but that’s only half of the story. When it comes to e-commerce, outbound orders only “stick” about 15-20 percent of the time depending on product type. The rest of these orders are returned, perhaps because the customer has changed their mind, the item doesn’t fit, or maybe it just doesn’t look or feel as they imagined it.

Read More

Topics: e-commerce fulfillment, Bonobos, Returns

4 Critical Considerations for a Highly Effective Returns Policy

Posted by Jon Dix on Mon, Apr 27. 2015 @ 10:04 AM

In an ideal world, every customer would be 100% satisfied with his or her purchase every single time. But let’s get real: sizing can be tricky, customers change their minds, and dealing with returned items is a major component of any ecommerce business strategy.

Read More

Topics: e-commerce, Dim weight, Returns